Customer Care Officer (CRO) -Female

Full Time
  • Full Time
  • Anywhere

Customer Care Officer (CRO) -Female

Muthoot finance

Ludhiana

Candidate Profile : Sales, Team Leading, Target

Experience : 4-5 Yrs

Salary Offered : 2,25,000 – 4,00,000 PA.

Job Description :

The Muthoot Finance Ltd is looking for experienced female candidates in sales or team leading for below position, Post: CUSTOMER CARE OFFICERJob Location: LUDHIANA REGIONAL OFFICE Job Responsibilities :-Monitoring & following up with 50 plus Customer Care Executives (CCEs) who is the sole female staff posted at our branches for improved customer service & business development activities.Achievement of Target assigned to them on Gold Loan & Other financial products . Working on the Knowledge , Skills & attitude of CCEs at Branch by providing in depth training remotely over Phone & visiting them in person to demonstrate the best work practices.Ensuring punctuality , discipline , dedicated efforts by the team of CCEs through counseling & course corrective feedback from time to time . Facilitating the Working of CCEs with Innovative , Effective & Customized Strategies for Performance Improvement of the CCE & Branch. Improving Selling Skills & Effective Communication Skills by Conducting Quarterly Business Review Meet in coordination with Training department . Eligibility Criteria :- 1.Must be a graduate from a recognized University . MBA will be Preferred . 2.Min 4 years of experience in Sales/ Business Development Profile . 3. Experience in the BFSI Sector will be preferred . 4. Must have worked as a Team Leader for at least 2+ years out of her total experience of 4 Years.5. Must have the proficiency of Basic Computer knowledge . 6. Must have a go getter attitude desired for any target oriented Job . 7. A female Working Professional with maximum Age upto 35 Years . Package :- Fixed Salary + Monthly Incentives + Additional Product Incentives + All Other 28 Staff welfare benefits applicable for Company Employees. + Traveling allowance / reimbursement . Interested candidate can share their resume to hrlud@muthootgroup.com or call at 8129653063

Visit : https://www.muthootfinance.com/careers